Responsible Gaming
Introduction
Online gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means. Remember: the house always has a mathematical advantage, and you should only ever risk money you can afford to lose.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their jurisdiction to use PayID casinos and gaming services in Australia. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not access gambling services. Parents and guardians are encouraged to monitor online activity and use parental controls.
Warning Signs of Problem Gambling
Problem gambling can develop without warning. Please review the following checklist and seek help if you recognise these behaviours in yourself or someone you know:
- ☐ Spending more time or money on gambling than intended
- ☐ Chasing losses by gambling more to recover money lost
- ☐ Hiding gambling activity or lying about the amount gambled
- ☐ Feeling anxious, irritable, or restless when unable to gamble
- ☐ Gambling to escape problems, stress, anxiety, or depression
- ☐ Borrowing money to fund gambling or pay gambling debts
- ☐ Neglecting family, work, or other responsibilities due to gambling
- ☐ Continuing to gamble despite negative financial or personal consequences
- ☐ Unsuccessful attempts to cut back or stop gambling
- ☐ Experiencing relationship conflicts related to gambling habits
If you have checked any of these boxes, problem gambling support is available.
Self-Help Tools
Most online casinos offer responsible gaming tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a set timeframe
- Betting Limits: Restrict the maximum bet size per game or spin
- Reality Checks: Receive pop-up reminders showing time spent and money wagered during your session
- Time-Out/Cool-Off Period: Voluntarily exclude yourself from gambling for a set period (e.g., 24 hours to 6 months)
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from all gambling services
Take advantage of these tools to stay in control. Most casinos allow you to access these settings in your account preferences.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Provides counselling, support groups, and information for problem gamblers and their families.
International Support Resources
- United Kingdom – GamCare
Website: www.gamcare.org.uk
Free counselling and support for problem gambling. - United Kingdom – GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in Great Britain. - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling prevention and treatment. - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Crisis support and referrals to local treatment services.
If You Need Help
Problem gambling is treatable, and seeking help is a sign of strength, not weakness. If you are concerned about your gambling or the gambling of someone close to you, please reach out today. The services listed above offer confidential support at no cost.
Contact Gambling Help Online on 1800 858 858 (Australia) for immediate assistance.
Our Commitment
We are committed to promoting responsible gaming on our platform. We do not target problem gamblers and encourage all players to gamble within their limits. If you choose to gamble, please do so responsibly and seek help if needed.